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On warmer days and rainy days, we have a strong smoke burnt smell from the fireplace insert.
Q: Jason, On warmer winter days and rainy days, we have a strong smoke smell in the house. We have a fireplace insert. Would the Chimney Balloon help with this problem?- SQ A: Dear SQ, The first thing you can do to cut down on smoke smell during the humid days is...
Why do I have smoke in my basement when I use the upstairs fireplace?
Q: Jason, We have a 2 sided fireplace on the ground floor of our house and a 3 sided fireplace in the basement. Our house was insulated from electric heat. When we have a fire in one fireplace we get smoke coming back into the house through the other one. Would a...
My Chimney Balloon is deflating on me, what should I do?
Q: Jason, Just purchased a Chimney Balloon but it keeps deflating. Lots of cold air coming down my pre-fab fireplace which I never intend to use. No obvious rip in the Chimney Balloon and it stays inflated when not up until the flue. Could too much cold air be the...
Can I plug my chimney flue when I am using vent free gas logs?
Q: I have a set of gas logs that are un-vented. Am I able to use the Chimney Balloon to completely seal off the outside air and use the fireplace at the same time? I have a damper and would keep it closed, but I would be afraid the "auto-deflate" option might kick in...
Majestic SR42A fireplace with a loose damper fit.
Q: Jason, I have a Majestic SR42A 42" prefab wood-burning fireplace with gas logs. The damper is 8" round and opens/swivels in the middle of the circle. The firebox is a trapezoid with approximate dimensions of 24 X 33 with the sides being 15". There is a front...
Colonial Chimney Question?
Q: Jason, My house has a standard colonial Chimney made in 1796. What size chimney do i have and what size Chimney Balloon should I use? - JS A: Dear JS, Unfortunately, there is really no way I can estimate a size Chimney Balloon you would need without seeing the...
The smoke shelf in my chimney is too deep!
Q:Jason, My fireplace chimney is very unusual since the flue is so far forward and the smoke shelf or smoke chamber is so deep. There is no place to put the Chimney Balloon that has parallel walls before the 8x18 tile flue. Do you see any options that may be easier to...
Can Two Fireplaces use one Chimney Balloon?
Q: Jason, We have a fireplace upstairs and one directly below it downstairs. Sometimes when we use one fireplace the other one will be smoky. Do we need more than one chimney pillow, or can we even use a chimney pillow in this situation? - LK A: LK, When you have a...
Gas Pilot Light and Chimney Balloon? Can you use both?
Q: Jason, Should I be concerned about using the Chimney Balloon to plug the flue if I have a gas fireplace and the pilot light is continuously on? The fireplace also has glass doors that seal about 90% of the fireplace. - CT A: CT, A small pilot light will not burst...
Australian Chimney Balloons and Coonara fireplaces?
Q: Jason, I am very interested in this fantastic Chimney Balloon product. I live in Australia - do you have any reps here that I can purchase one from?? I have a 'Coonara' style fireplace. It's a freestanding wood fire with glass door and a flue that goes up into the...
Plug flue above a ventless gas log fireplace? Can you do it?
Q: Jason, I have a set of vent free gas logs in my fireplace. The fireplace also has a regular 18" round chimney flue and a round metal flapper damper. If I understand correctly most vent free gas logs do not have a chimney since they are supposed to vent into the...
The average heating cost per household in the USA, is HOW MUCH?
Q: Jason - I see in some places on the chimney balloon website and in literature you state that a Chimney Balloon can save a homeowner $200 in home heat. How do you get that figure? - JP A: Dear JP, I'm glad you ask this. A person should always challenge marketing...